Cookie Consent

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. In accordance with Quebec's Law 25 (Act to modernize legislative provisions respecting the protection of personal information), we require your explicit consent before placing non-essential cookies on your device.

By default, only Strictly Necessary cookies are enabled. Non-essential cookies require your explicit consent.

Under Quebec's Law 25, you have the right to know what personal information we collect, to access and rectify it, and to withdraw your consent at any time. For questions, contact our Privacy Officer at privacy@bidvex.ca.

Read our Privacy Policy

Contact BidVex

BidVex Inc. — Sherbrooke (Québec), Canada. Ten direct-routed inboxes so your message reaches the right team fast.

Legal Entity

BidVex Inc.

Federally incorporated under the Canada Business Corporations Act
Corporation Number: 1175252826
GST/HST Registration: 8XX XXX XXX RT0001
QST Registration: 1XXXXXXXXX TQ0001

Business Headquarters

BidVex Inc.
761 Rue Chalifoux
Sherbrooke (Québec) J1G 0A8
Canada

+1 (450) 634-3099

Open Mon–Fri, 09:00–17:00 Eastern. Closed on Canadian statutory holidays.

General Inquiries

Direct line to the BidVex executive office.

office@bidvex.com

Customer Service

Account, bidding, technical issues.

service@bidvex.com

Vehicle Dealers

Dealer licence verification, vehicle auctions.

vehicles@bidvex.com

Brokers & Partners

Onboarding, licence verification, payouts.

broker@bidvex.com

Dispute Resolution

Refund claims, lot disputes, broker complaints.

dispute@bidvex.com

Payment Support

Invoices, charges, payout questions.

payment@bidvex.com

Privacy & Data

Law 25 / PIPEDA requests, data access, privacy.

privacy@bidvex.com

Marketing

Campaigns, media, press, B2B partnerships.

marketing@bidvex.com

Careers

Job applications and hiring questions.

careers@bidvex.com

Contractors

Contractor dialer, commissions, and account access.

contractor@bidvex.com

Send us a message

Pick a subject — your message will be routed to the correct team automatically.

Your message will be sent to office@bidvex.com

Response Targets

  • · Customer Support: within 24 hours on business days
  • · Legal & Compliance: within 5 business days
  • · Dispute Resolutions: written decision within 15 business days of complete claim submission